Contact Us

Welcome to Bomdiaa.net, your premier platform for holiday rentals in the stunning Algarve region of Portugal. Whether you are a property owner wanting to advertise your accommodation or a traveller searching for the ideal holiday villa or apartment, our team is here to help. This page provides all the information you need to get in touch with us.

Get in Touch

We value your feedback and are ready to answer any questions. You can reach us through the following channels:

  • Email: Send your message to [email protected]. We aim to respond within 24 hours during business days.
  • Online Support: Log in to your account and use the contact form in the dashboard for account‑specific issues. This allows you to attach files and track your request.
  • Phone: We offer phone support during business hours. Please send an email to request the current phone number, and we will call you back if preferred.
  • Postal Address: If you need to send documents, please contact us for the current mailing address. We recommend using registered mail for important correspondence.

Business Hours

Our customer support team is available during the following hours (GMT):

  • Monday to Friday: 9:00 – 18:00
  • Saturday: 10:00 – 14:00
  • Sunday and public holidays: Closed

We aim to answer all emails within 24 hours during business days. Messages sent over the weekend will be addressed on the following Monday.

Visit Our Office

We are based in the Algarve, Portugal. If you would like to visit us in person, we recommend scheduling an appointment in advance to ensure the right team member is available to assist you. Please send an email with your preferred date and time, and we will confirm availability.

The Algarve is a beautiful region with many towns such as Albufeira, Portimão, Lagos, Tavira, and Faro. Our central location makes it convenient for property owners and travellers alike to reach us.

Tips for Contacting Us

To help us serve you better:

  • Include your booking reference or property ID in your message.
  • For property owners, provide your listing URL or username.
  • Use a clear subject line; if urgent, start with “URGENT”.
  • Check our FAQ page for quick answers to common questions.
  • Specify your preferred language (Portuguese or English) so we can assign the right support agent.

Frequently Asked Questions

  • How do I list my property on Bomdiaa.net? Register an account, choose a suitable advertising plan, and submit your property details. Our team will review and activate your listing.
  • How long does it take for my listing to go live? After submission, our team reviews your property details to ensure quality. This usually takes 1–2 business days. If everything is in order, your listing goes live immediately after approval.
  • Can I edit my listing after it is published? Yes. Log in to your account, go to “My Listings”, and select the property you wish to update. Changes are saved immediately and will be visible on the site.
  • How can I reset my password? Click the “Forgot Password” link on the login page and follow the instructions. A password reset link will be sent to your registered email address.
  • What payment methods do you accept for advertising plans? We accept bank transfer (IBAN) and major credit cards. The payment details are provided during the sign-up process. For recurring plans, we issue monthly invoices.
  • Do you offer support in Portuguese? Yes. We provide customer support in both Portuguese and English. When contacting us, please indicate your preferred language so we can assist you more efficiently.
  • How do I contact the owner of a property? Each listing page displays a contact form or owner details. Alternatively, log in to your account to send a message through our internal messaging system.

We look forward to hearing from you! If you have any other questions, do not hesitate to reach out.